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Make sure the administrator is doing the installation (Right-click on setup.exe and select “Run as Administrator”). Either remove them before installation or upgrade them manually. If older versions of CS client libraries are present, these CS Client libraries will not get upgraded. If an older version of IBM FileNet Image Services Toolkit (ISTK) is present, it will get upgraded to ISTK 4.1.2 Fix Pack 2. If an older version of IDM is installed, IDM will upgrade itself to 4.0.3.Ģ.3 Older versions of ISTK & CS Client libraries If this is a fresh installation, make sure no registry key for FileNet exists at the following location:- HKEY_Local_Machine\Software\ Note: If system which is being used on 64-bit for installation, observe that FileNet key in the registry will be found under HKEY_Local_Machine\Software\Wow6432Node and not under HKEY_Local_Machine\Software\

If you need CS on 64-bit, you should install IDM 4.0.3 Fix Pack 1 on IDM 4.0.3 GA. IDM 4.0.3 (GA version) does not support IBM FileNet Content Services (CS) on 64-bit. Since older versions of IDM do not support 64-bit, only fresh installation on 64-bit operating systems is possible.

It is supported on both 32-bit and 64-bit (32-bit emulation mode) operating systems. IBM FileNet IDM 4.0.3 is a major release and allows you to do a fresh installation of the product or upgrade it from a previous version.